Shipping Policy for Element IQ

Welcome to Element IQ! Below, you will find our detailed policy regarding the digital delivery of our AI-generated images.

1. Purchase and Token Activation

Token Purchase:

• Upon purchasing tokens, you will receive an email confirmation within a few minutes. Please ensure your email address is correct during purchase.
• Tokens are activated immediately upon purchase and can be used to create images on our platform without delay.

2. Image Creation and Delivery

Instant Image Creation:

• Once you have purchased tokens, you can use them to create images instantly on the Element IQ platform.
• The AI-generated images are delivered digitally within minutes of your request.

Delivery Process:

• Images are accessible directly through your Element IQ account dashboard immediately after creation.

3. Support and Troubleshooting

Delivery Confirmation:

• You will not receive an email confirmation for each completed image order. Images are accessible directly through your Element IQ account dashboard.

Support:

• For any issues or delays in receiving your images, please contact our support team at contact@element-iq.com. We aim to respond to all inquiries within 24 hours.

Thank you for choosing Element IQ. We are committed to providing high-quality AI-generated images efficiently and promptly.

Best Regards,

Element IQ Team