Privacy Policy

Effective Date: 7/1/24

1. Introduction

Welcome to Element IQ, an AI-based image creation software. At Element IQ, we value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, share, and protect your information when you use our services. By using Element IQ, you agree to the terms of this Privacy Policy.

2. Information We Collect

We collect various types of information to provide and improve our services, including:

• Personal Information:
  • Registration Data: When you create an account, we may collect your name, email address, username, and password.
  • Payment Information: If you purchase a subscription or other services, we collect payment information, including credit card details and billing addresses.
• Usage Data:
  • Device Information: We may collect information about the devices you use to access our services, including IP addresses, browser types, and operating systems.
  • Log Data: Our servers automatically record information about your use of our services, including your interactions with our software and the pages or features you access.
• User-Generated Content:
  • Images and Metadata: We collect the images you create using Element IQ and any associated metadata.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To Provide and Improve Our Services:
  • Personalize your experience and deliver tailored content.
  • Process transactions and send you related information, including purchase confirmations and invoices.
• To Communicate with You:
  • Respond to your comments, questions, and requests.
  • Send you technical notices, updates, security alerts, and support messages.
• For Analytics and Research:
  • Analyze usage patterns and trends to improve our services.
  • Conduct research and development to enhance user experience and functionality.
• For Legal and Security Purposes:
  • Detect, investigate, and prevent fraudulent transactions and other illegal activities.
  • Protect the rights, property, or safety of Element IQ, our users, and the public.

4. Information Sharing and Disclosure

We do not share or sell your personal information to third parties, except in the following circumstances:

• With Your Consent: We may share your information with third parties when you have given us explicit permission to do so.
• For Legal Reasons: We may disclose your information if required by law or in response to valid requests by public authorities.
• With Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, and customer support.
• In Business Transfers: If Element IQ is involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.

5. Data Security

We implement a variety of security measures to protect your personal information. These measures include encryption, access controls, and regular security audits. However, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.

6. Your Choices

You have the following rights regarding your personal information:

• Access and Update: You can access and update your personal information through your account settings.
• Deletion: You can request the deletion of your account and personal information by contacting us at contact@element-iq.com.
• Opt-Out: You can opt out of receiving promotional communications from us by following the unsubscribe instructions in those communications.

7. Children's Privacy

Element IQ is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at contact@element-iq.com so we can take appropriate action.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website and updating the effective date. Your continued use of Element IQ after any changes signifies your acceptance of the updated Privacy Policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Element IQ
Email: contact@element-iq.com